How can we help?
Contact DCYPHR before or after an order for product specifications, charging information, included attachments, order status, shipping, returns, refunds, or account support.
Customer support
Email: support@dcyphr.us
Phone: +1 (983) 200-3196
WhatsApp: WhatsApp Support
Hours: Monday-Friday, 8:30 a.m.-4:30 p.m. Mountain Time
Typical response time: within one business day
Business information
DCYPHR is operated by Wyoming LLC, a Colorado limited liability company (Colorado Entity ID 20261877386).
Business mailing address:
370 17th Street
Denver, CO 80202
United States
This is a mailing address for the online business, not a walk-in store, warehouse, dispatch location, or return location.
Ordering and fulfillment
DCYPHR is an online retailer of electric shavers and grooming tools for customers in the United States. Product prices, availability, shipping methods, charges, and delivery estimates are displayed before payment.
DCYPHR uses third-party fulfillment providers. The expected dispatch country and carrier can vary by product and available stock. Contact support before purchase if you need the expected dispatch country for a specific item. See our Shipping Policy for current processing times, shipping charges, and delivery estimates.
Returns
Contact support before sending a return. Approved returns receive a prepaid return label and instructions. Do not send returns to the Denver mailing address. See our Return and Refund Policy for the 7-day return window and hygiene conditions.